It makes your blood boil to read about the facts surrounding Mr. Fine's experience with Horizon. The lack of any meaningful remedy under ERISA for insureds such as Stephen absolutely guarantees that insurer foot dragging will proliferate.
Thanks to Hiran for his good work. It's pretty clear that his reporting is going to result in Stephen's claim getting paid. Would Horizon have paid this claim without this type of publicity or a lawsuit? Who knows. In the war of attrition between insurers and insureds, the Horizon's of the world definitely have more ammunition.
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